Frequently Asked Questions

  1. What are the Car Hire Terms and conditions and charges to be paid on arrival?

    Our car rental providers have the newest fleets of automobiles in the country. We offer compact to SUV size automobiles with either automatic or stick-shift (manual) transmission. Your comfort and safety is our priority.
     
    Car rental includes 3rd party insurance, Reduced Deductible Insurance (the best policy offered in the industry!)*, unlimited mileage, airport surcharge, 24-hour roadside assistance and all taxes. There are no hidden costs or taxes! These extras are not included in prices quoted by many of our competitors, which is worth bearing in mind when comparing prices.
     
    The price quoted is for a specific number of days car rental. If, for example, you are staying in Ireland for 8 nights, your car will be rented for 8 full days. If you return the car after 9 rather than 8 days (i.e. – you exceed your allotment of 8 x 24-hour periods), your credit card will be charged for the extra days rental by your Car Rental Provider.
     
    License Requirements Driver must be in possession of a valid driver's license for at least two years. An international driver's license is not required if you are a US, Canadian or EU citizen. The primary driver must be the holder of a major credit card - this cannot be a debit card with a visa/mastercard symbol.
     
    Minimum driver age: 25
    Must be 28 or older to rent a minivan. 25 for all other car types.
     
    Drivers over 70:
    Drivers over the age of 70 may require additional documentation. Please contact us for further information.
     
    GPS Units:
    GPS Units are available to rent at most locations, at an additional approximate cost of 10:00 Euro per day. If you wish to reserve a GPS device, please contact your agent as this item needs to be booked in advance.
     
    Child Seats:
    Child Seats are available to rent at most locations, at an approximate additional cost of 10:00 Euro per day. If you wish to reserve a Child Seat, please contact your agent as this item needs to be booked in advance. Please note that it is the renter's responsibility to securely fit the child seat(s) in the rental vehicle.
     
    One-Way Rentals:
    Rentals that involve collection/return of your vehicle to two different locations attract a one-way rental fee in most cases. This amount may vary depending on vehicle type.
     
    Extension of Rental/Extra Days:
    Clients must contact the branch from which they collected the vehicle to see if extension of the rental is possible. Extensions will be charged directly to the client by the Rental Agency.
     

    *Reduced Deductible Insurance: Great News!

     
    For all 2015 bookings and beyond, we are pleased to offer Reduced Excess Insurance as standard.
     
    If you have an accident in your rental car without Reduced Excess insurance (standard policy only offering a CDW):
     
    You are liable to pay a ‘deductible’ amount towards the damage. The amount varies, depending on vehicle type. Here are the smallest and largest deductible amounts. All other vehicle types fall somewhere in between:
     
    - Economy Car Deductible: E 1,600.00 euro (Approx. US$2,100.00)
    - 8 Passenger Van Deductible: E 3,000.00 euro (Approx. US$3,900.00)
     
    If you have an accident in your rental car with Authentic Ireland’s included Reduced Excess:
     
    You are still liable for a variable deductible amount, but at a fraction of the values above:
     
    - Economy Car Deductible: E 150.00 euro (Approx. US$200.00)
    - 8 Passenger Van Deductible: E 250.00 euro (Approx. US$325.00)
     
    And that’s not all - there are even more very significant benefits:
     
    - When you rent a car in Ireland without Reduced Excess, not only are you potentially liable for a large damage repair bill, rental car companies will ‘pre-authorize’ the deductible amount on your credit card - just in case you do have an accident. This means that on arrival in Ireland, an authorization ‘swipe’ is taken on your card, reducing your vacation purchasing power by up to US$3900.00!! This will never be an issue with your Authentic Ireland car rental.
     
    - Purchasing Reduced Excess directly from the rental agency on arrival will cost between $18.00 & $40.00 per day, depending on vehicle type. Multiply those rates by the number of days you are in Ireland, and you’re talking a very significant sum of money... It’s all included in your Authentic Ireland rental car reservation with Hertz!
     
    - After a long overnight flight to Ireland, you won’t be hit with the usual rental car company ‘hard sell’ to purchase Reduced Excess at the high rates detailed above. No, it’s all included. No confusion. No stress. Just begin your perfect Ireland vacation in the best possible way, without any nasty surprises at the rental desk!
     
    - Authentic Ireland is the only company offering these terms as standard to their clients. Sure, we could offer a lower price (like all our competitors), and let you deal with the rental car mess on arrival. But that’s not how we operate. We genuinely care for our clients, and want every aspect of your Ireland experience to be the best it can be. Our rental car policy is merely proof of our claim – you will not find a more customer-focused, honest Ireland tour company than Authentic Ireland!

  2. What type of car will I get with my self-drive tour?

    All our Accommodation and Car Rental self-drive package come with an automatic compact car (Group F; Mazda 3 or similar) as standard. But we also have a variety of other vehicles on offer depending on the number of people travelling. Below is a brief guide to the cars we can supply:

    (E) Nissan Micra or similar

    • Economy class
    • 2/4 door
    • 5 passengers
    • 1 large suitcase, 2 small suitcases
    • Automatic transmission
    • No air conditioning

     

    (F) Mazda 3 or similar

    • Compact class
    • 2/4 door
    • 5 passengers
    • 2 large suitcases, 1 small suitcase
    • Automatic transmission
    • No air conditioning

     

    (G) Mazda 6 or similar

    • Standard class
    • 4/5 door
    • 5 passengers
    • 2 large suitcases, 2 small suitcases
    • Automatic transmission
    • Air conditioning

     

    (T) Peugeot 5008 or similar

    • Standard class people carrier
    • 7 passengers
    • 1 large suitcase, 1 small suitcase
    • Automatic transmission
    • Air conditioning
    • 138 g/km CO2

     

    (N) Renault Traffic or similar

    • People carrier
    • 9 passengers
    • 2 large suitcases, 2 small suitcases
    • Automatic transmission
    • Air conditioning

  3. Will I have to follow your itinerary exactly or can I visit other locations that aren’t mentioned?

    Our itineraries are meant only as guidelines featuring many of the most popular attractions with suggested activities along the way. From day to day you will have a variety of options in terms of the routes you can take and the attractions you can see along the way. Your overnights will be set, but the journey in between each is your own to discover.


  4. Do I have to rent my car through TourIreland.com or is it possible to just book an accommodation package?

    We offer both car inclusive and accommodation only packages to our customers. All our prices are extremely competitive. However if you would like to book just your accommodation with us or if you have a preferred car rental agency, then we’ll give you the freedom to shop around.


  5. What extras are included with car hire?

    Your car rental includes: All compulsory insurances - Collision Damage Waiver insurance (CDW), theft protection insurance (TP), unlimited mileage, third party liability insurance, all taxes, service charges and 24 hour peace of mind break down cover. The only mandatory extra is you must pay a Location Service Charge (LSC) of 26 euro at the desk when collecting your car.


  6. Who will choose the accommodation on my self-drive tour?

    Your accommodation will be chosen by Tour Ireland once you have decided which accommodation option you would like to go for. This will mean that you won’t find out which exact hotels you will be staying in until after you have confirmed your reservation, however the accommodation tab for each tour provides examples for each type of accommodation to give you an idea of the standard. We regularly review our accommodation database to ensure that the best standards are met, so you’re sure to be happy with the choices we make for you. Also if there is anywhere that you specifically would like to stay just let us know and we’ll see if it can be added to your tour.


  7. Can the itineraries for the self-drive tours be customised?

    Of course! The itineraries featured on TourIreland.com are based on popular routes, which have been refined by our expert staff, but we’re always on hand to tweak one of our ready made tours or build a custom tour from scratch. If you have a special request just get in touch and we’ll do everything we can to make it happen. Or check out our Tailor-Made section, where you can browse and choose your favourites from our database of attractions/accommodation. Then once you’re happy with your choices, you can send them to us and we’ll put together the perfect package for you. Once you’ve received your suggested itinerary there is always room for changes, whether that be adding/subtracting a day or reviewing your accommodation options.